I need your help on how to review this guest. They had 5 star reviews on their profile which was promising when I accepted the booking. The booking was for 7 nights, generally I was able to ignore some of the short comings, like leaving the lights on, the windows opened when the heating is on. But what get to me was that, for the whole weak, they left their used dishes in the dish washer, and keep adding to it as they use extra. I was hoping that at some point, the plate and cutlerries will be washed. It did state in my listing that guest should clean up after themselves.
So not been able to bear it anymore, 5 minutes before they checked out with their last luggages, I called them up on this, and the excuse was, they didn't find the soap.
I am a live in host, so I was at home the whole week and why can't they ask. I subsequently showed her where, which is where others have been.
My question is how do I rate these 2 guest, every other thing was fine
Thank you for your time everyone