Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hi! I usually get a couple asks for late or early checkouts. Sometimes I can accommodate if my cleaners aren't back to back cleaning & getting ready for new guests. If I do accommodate I'm super happy to do & never charge. But should I? I sometimes feel I... Latest reply by Paula

This was the most unusual request I have ever had and I’m so glad I said yes. A man in his 40’s contacted me saying his wife’s cancer had taken a turn for the worse and she was now being put on hospice. She was in a hospital about 30 miles from me. Their ... Latest reply by Nikola15

Hello everyone, One of the fun and unique aspects of Airbnb is that guests and hosts have a chance to meet each other while sharing their home. To make this stay even more memorable, some hosts like to prepare small, yet thoughtful extras. There ar... Latest reply by Jeannie147

It has been so slow booking any idea to book more ? what so need to do , it is good location for transport . Price is middle of arrange, room has a lot of amenity . I try to best I can do to up grade room . I can not think better ?? Latest reply by Eunice198

I have started doing something different from my last 14 bookings and out of those 14 bookings 9 gave a 5-star long review. I created an aesthetic looking template that consists of 8 messages. But it is not just a conventional text message, I was sending ... Latest reply by Andrea6232

How can I increase booking Latest reply by Alicia753

As a relatively new host of just two years, I wanted to know if it was possible to send past guests a special offer for the year ahead? Is that a done thing or not? I would only send a special offer to people who were good guests in the past. Thanks for... Latest reply by Helen3

I don't get any booking now why I didn't get it Latest reply by Lucy222

I would love to host vegans and veggies since we have the same interests. Would love to have them stay longer term so that we can interact and spend time together. please advise how we can find such guests and serve them better. also I wish to become a su... Latest reply by Till-and-Jutta0

Greetings, Hosts! I'm a host of three Airbnb properties in beautiful Portland, Oregon, and currently, I'm experiencing a bit of a downturn in my spirits. Perhaps the seemingly endless grey skies are casting a shadow on my outlook, but it's undeniably chal... Latest reply by Alex1485