Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hi, I rented an airbnb for 2 weeks. I wanted the entire place and also a private entrance. First, the airbnb check in info were saying it was the apartment #2 on the 2nd level but the host sent me a message the day before my check in, saying it was the a... Latest reply by Jean-Francois45

I received a text notification of a potential booking from AirBnB site https://air.tl/ and then the coding. When I tapped on the link I got the message "You do not have permission to access this resource." I was able to get to the booking request by goi... Latest reply by Alicia753

Hi there, I've just listed my property on Airbnb for the first time - exciting! However, I'm looking for someone who can manage the guest check ins and cleaning while I'm away. I don't think I need a full management service as I can manage bookings on the... Latest reply by Mudassar3

I just left my Airbnb after 2 weeks. On day 11 I had two people enter my room with the door code. I was so scared and frazzled. They said they booked on booking.com. I showed them out and that there were two other units. They tried the one next door and t... Latest reply by Mike-And-Jane0

HelloDoes any one now how to copy last years availability and pricing to the next year Latest reply by Mike-And-Jane0

Does anyone have any ideas for dealing with noisy guests? I have been a super host for 8 years. Yes, I've had my share of issues. However, most people are respectful. I texted the guest asking them to please refrain from shouts and screams early in the mo... Latest reply by Cheryl978

I recently became a co-host but since then I have been unable to send a message to a guest or the help center. I just get an error message unable to find the conversation retry again. And then when contacting the help center the message does not even send... Latest reply by Auracel-Marie0

I need advice on many aspects of this problem, because it has escalated over the past two years, beginning with just blocking me in for spite and now trying to block my Airbnb guest since I avoid engaging with their periodic bullying. I am not in a financ... Latest reply by Maggie677

I remember when not long ago, hosts would be able to see a picture and the last name of an inquiry. I would do my own vetting before accepting a booking. Airbnb has taken that away from us now. Anyone else feel like this is wrong? I now know absolutel... Latest reply by Ana2038

Hi there! We have Google home throughout our residence that we allow guests to access as well. We have linked our Spotify accounts so guests can listen to anything they'd like throughout the home during their stay simply by prompting the Google rather th... Latest reply by Jerry606