Log In  
Support with your bookings

late check in

‎03-01-2020 04:12 PM
Shota28
Level 1
‎03-01-2020 04:12 PM

late check in

my guest didn’t arrive on time. I want you to know this because I don’t know what to do. Please help me. 

Thank you in common.

‎03-01-2020 04:12 PM
0 Likes
2 Replies 2
‎03-01-2020 05:05 PM
Roberta2
Level 10
London, United Kingdom
‎03-01-2020 05:05 PM

Hello @Shota28 

If a guest is late checking in, you should communicate with them via the airbnb App, so it is recorded.

You could give the guest a cut off time - he can not expect someone to stay up all night waiting for them.

Otherwise, cal airbnb 

Their numbers are here:

 

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide-UPDATED/td-p/413245

 

 

‎03-01-2020 05:05 PM
0 Likes
‎03-01-2020 05:14 PM
Shota28
Level 1
In response to Roberta2
‎03-01-2020 05:14 PM

okey. thank you for support 🙂

‎03-01-2020 05:14 PM
0 Likes

More from Support with your bookings

Date Availability

Hi everyone - I want to set my availability for 60 nights (M...
Hi everyone - I want to set my availability for 60 nights (May 1st t0 June 30th). I live in NYC where you have to have a min...

Discount code

Is there a simple way to offer discounts to exceptional gues... Latest reply
Is there a simple way to offer discounts to exceptional guests for their next visit other than a QR code? Latest reply

Bed Bug Scam

I’m in a brutal situation. Had a guest claim there was a... Latest reply
I’m in a brutal situation. Had a guest claim there was a bed bug issue at the house. I was horrified. An Airbnb case ma... Latest reply

Explore Resource Center articles