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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Dear community, Can somebody please explain how is this review allowed?All 1 star, naturally, even though the guest never set foot into the apartment and got the full refund for the cancellation.Listing:https://www.airbnb.com/rooms/1061951580003885431?gue... Latest reply by Jay1724

Past three weekends were booked and subsequently canceled. Two weekends ago was booked, canceled, rebooked and canceled again (same guest)- lost income of a 4 night stay. This was thru Airbnb’s “firm” cancelation policy which allows free cancelation withi...

Hello, I am still new to hosting and I am fortunate to have my place booked for high season times. However, I would like to attract more bookings in the months leading up and after the high season. Rental unit in Cabarete · ★5.0 · 1 bedroom · 2 beds ... Latest reply by Alex

Hi,I'm sharing a link with guests so they can access my property, but the URL ends with double underscores (__). When I post it in the conversation, the clickable part doesn't include these last two characters, so the link doesn’t work properly. How can I... Latest reply by Joan2709

I receive a pass through amount of money in my bank account from Airbnb. This amount was collected. on reservation as a "property use tax". Now... What amount of money do I base my % of payment to the municipality? Do I use the total amount of cash receiv...

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My guest had flushed down tampons and wet wipes causing my septic pump to malfunction and needs to be replaced. They left the place a few hours after plumber resolved and fixed the issue created by her group and asked Airbnb for compensation as well as r... Latest reply by Kitty-and-Creek0

Good morning, I am deeply disturbed by the events of last month and Airbnb's decision and I would like to hear from other host if they experiences similar and how they resolved it. I thoroughly clean everything in my unit. bedrooms, linen, spreads, towe... Latest reply by Kitty-and-Creek0

It would be helpful to have "towels" added to the amenities list. Several guests have had to ask before their stay. We have said that towels are provided in the House Manual in the Arrival Guide but it takes some searching for by guests! I'd consider it a... Latest reply by Chris24610

What does the initial cleaning feel represent? Latest reply by Elisa