The past few months have been a tough time for all of us, especially hosts and guests. We’ve been listening closely to your feedback in all its forms and working tirelessly to create solutions because we know that encountering delays—especially when it...
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At Airbnb, we started out with a close working relationship between our employees and hosts. Lots of our best ideas came directly from you, and we’re returning to that type of collaborative partnership that can help make each other better.
Today, we...
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If you watched the first Host Update from our new Global Head of Hosting Catherine Powell, you’ll know that we are working on rebuilding our business around hosts, and giving you more transparency along the way.
Today, we’re sharing Catherine’s late...
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Several fires across Northern California are impacting the area. Many residents are evacuating to safer areas and could be displaced for some time.
There’s an immediate need for more hosts to provide temporary housing. Airbnb is working to connect ho...
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Two weeks ago, we announced donations to the NAACP and the Black Lives Matter foundation, and we shared antiracism resources with our hosts and guests. But these are just some of the actions we’ve taken. Another project we’ve been working on is one that w...
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People are experiencing hate and discrimination around the world, but due to the tragic deaths of George Floyd, Breonna Taylor, Ahmaud Arbery, and countless others, these last few weeks have been especially difficult for Black people in the United States,...
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Guest standards, new safety features, and irrelevant reviews are just some of the hot topics we covered at Host Q&A in Austin, Texas, in November. Though the questions were asked by local hosts in Austin, they reflect questions we’ve heard from hosts arou...
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We know it has been a challenging time for hosts in our community, and we understand that the coming days may be filled with more questions and even more uncertainty.
Today, Airbnb founders Brian Chesky, Joe Gebbia, and Nate Blecharczyk renewed their co...
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You asked: What is Airbnb doing to better support hosts if things go wrong?
The short answer is: a lot! Before we dive in to the exciting changes we’re working on, there’s one important thing to keep in mind: Instances of property damage on Airbnb ar...
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We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always...
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