Airbnb Updates

Airbnb 2022 Summer Release: What you need to know

Our 2022 Summer Release represents the biggest change to Airbnb in a decade. We’re introducing: Airbnb Categories: A new way to search that makes it easy for guests to discover millions of homes they never knew existed Split Stays: An innovative featu... read more

Created 06-05-2022 | Latest reply 3 hours ago by Rhonda45

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Our recent change to the guest refund policy

Hi Everyone, Hosts are the heart and soul of Airbnb. I want you to know we value you, we’re working every day to improve your hosting experience, and we’re listening to you. Recently, we updated our rebooking and refund policy to allow guests up to 72 h... read more

Created 01-04-2022 | Latest reply 13-05-2022 by Tracey486

Our recent change to the guest refund policy

in Malibu, CA

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Customer service updates, payments, and more in the latest Host Update with Catherine Powell

The past few months have been a tough time for all of us, especially hosts and guests. We’ve been listening closely to your feedback in all its forms and working tirelessly to create solutions because we know that encountering delays—especially when it... read more

Created 03-09-2020 | Latest reply 09-05-2022 by Marg11

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100+ new tools, features, and upgrades based on feedback from our Host community

We believe that the biggest travel rebound in a century is coming, and we want to help you get ready for it! We’ve introduced more than 100 changes to the app, website, and Community Support to help you take advantage of this unique opportunity—and man... read more

Created 19-05-2021 | Latest reply 10-04-2022 by Till-and-Jutta0

100+ new tools, features, and upgrades based on feedback from our Host community

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How we used your feedback to inspire change

Hi everyone, As we kick off the new year, I want to take a moment to reflect on all we’ve achieved together over the past 12 months and personally thank each of you for providing outstanding hospitality to guests around the world. Withou... read more

Created 12-01-2022 | Latest reply 06-04-2022 by Catherine-Powell

in Malibu, CA

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Officially introducing the members of Airbnb’s Host Advisory Board

*Posted live: December 16th Today, we’re excited to share a video officially introducing the members of Airbnb’s Host Advisory Board. As we recently announced, Airbnb is launching a formal program to give hosts a seat at the table. The Host Advisor... read more

Created 03-12-2020 | Latest reply 02-04-2022 by Till-and-Jutta0

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News about the co-hosting split payout feature

We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always... read more

Created 04-07-2018 | Latest reply 30-03-2022 by A-Nickie0

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Thanks to the generosity of Hosts, Airbnb.org surpassed its commitment to temporarily house 20,000 Afghan refugees

Together, we did it! I’m absolutely thrilled to share the news that, with the support of Hosts around the globe, Airbnb.org has helped provide transitional housing for 20,000 Afghan refugees—just 6 months after committing to doing so. Thanks to all t... read more

Created 22-02-2022 | Latest reply 11-03-2022 by Dmytro35

Thanks to the generosity of Hosts, Airbnb.org surpassed its commitment to temporarily house 20,000 Afghan refugees

in Denver, CO

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Airbnb Answers: Easier access to Customer Service

You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo... read more

Created 17-05-2018 | Latest reply 17-02-2022 by Bill55

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A new way we're fighting discrimination on Airbnb

Two weeks ago, we announced donations to the NAACP and the Black Lives Matter foundation, and we shared antiracism resources with our hosts and guests. But these are just some of the actions we’ve taken. Another project we’ve been working on is one that w... read more

Created 15-06-2020 | Latest reply 03-02-2022 by Patricia55

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How to Host: Making Your Home a Social Media Star

Building and Improving the Superhost Program

How to Host: Upgrade Your Listing Photos

How to Host: Sharing Your Story