Once you’re ready to open up your space, you may feel a few jitters
anticipating the arrival of your first Airbnb guests. Don’t worry. This
5-step guide will show you how to welcome them and create a great first
stay, one that will set the stage for a fiv...
You asked: You're constantly pushing me to lower my price—why? Who are
you comparing me to? This was a top-voted question that we answered at
the July 2018 Host Q&A, and it comes up often, so we’ve captured the
answer as well as some updates for you here....
Homemade breakfasts, walking tours, neighborhood activities, and more
—Superhosts go above and beyond when it comes to making guests feel
welcome. In fact, about 30 percent* of Airbnb homes hosts have offered
tours and activities to guests. And some hosts...
If you’re feeling a dose of deja vu whenever you open a message from a
guest, you’re not alone. There are some topics hosts are asked about
again and again, such as exceptions for pets, wi-fi codes, directions,
best places to eat, and more. Well, there’s ...
During this busy holiday travel season, we know that protecting your
home and guests is important to you. Here are three things you can do
now: Make sure you have working smoke and carbon monoxide (CO)
detectors. Check your home to see if you already have...
For many of you, hosting is important, but you’ve also got work, family,
and your personal life keeping you plenty busy. So, tracking how quickly
you reply to guest inquiries and monitoring the percentage of booking
requests you’re accepting versus declin...
You asked: Can Airbnb make it easier to contact customer service? You’ve
raised this important question at each Global Host Q&A, and we hear you
loud and clear. Easy access to support when you need it, with quick and
straightforward resolutions, is import...
From safety tips to product updates, the most popular stories from the
past year continue to be helpful today. Check out all 10 articles. Meet
Els, an Open Homes host in Rome Els, of Belgium, wanted to pay forward
the hospitality she received when she mov...
Nikki was one of the first hosts on Airbnb to earn Superhost status when
the program first rolled out in 2014. She’s maintained that status for
16 consecutive quarters. How does Nikki do it? She learned hosting from
the ground up, starting with a tiny cot...
Last year when CEO and Head of Community Brian Chesky was thinking of
new ways to connect with hosts, he decided that several times a year
he’d field top-voted host questions in a livestreamed Q&A session. After
receiving an overwhelming 11,579 questions ...