As our global host community grows and becomes increasingly diverse, Airbnb’s programmes and policies need to grow and adapt as well – both to ensure the success of people from all over the world, and to show our appreciation for hosts’ hard work and a...
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In the latest Host Update, Catherine Powell discusses quality hosting, updates to guest standards, and new COVID-19 safety requirements for members of the Airbnb community.
Last year, in an effort to hold guests accountable for their actions during ...
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Last Updated: Jan, 2021
Hello,
The policy update outlined below is now in effect.
You can find out how cancellations will work under our updated extenuating circumstances policy, effective for reservations starting on or after January 20, 2021, ...
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Many of you have told us how much you love sharing your space with guests. Beyond the financial rewards, you’re inspired by the personal connections you make with people from all over the world.
Of course, none of that’s possible if you don’t feel pr...
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Hosts around the world have told us how much hosting means to them—personally and financially—and how rewarding great guest experiences can be. On the flip side, a bad experience with a guest can be frustrating and, in rare cases, even disruptive. We k...
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Many of you rely on reviews to grow your business—they highlight your amazing hospitality. They’re also a helpful way to get specific feedback on what you’re doing well as a host and where you can improve. But there are times when you feel like a revie...
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We know it has been a challenging time for hosts in our community, and we understand that the coming days may be filled with more questions and even more uncertainty.
Today, Airbnb founders Brian Chesky, Joe Gebbia, and Nate Blecharczyk renewed their co...
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