*Post shared October, 20th
In the latest Host Update, Catherine Powell shares how Airbnb is addressing your top concerns from the past few months and provides detailed answers to several direct questions from hosts. Thanks to host feedback voiced in ...
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In the latest Host Update, Catherine Powell discusses quality hosting, updates to guest standards, and new COVID-19 safety requirements for members of the Airbnb community.
Last year, in an effort to hold guests accountable for their actions during ...
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The past few months have been a tough time for all of us, especially hosts and guests. We’ve been listening closely to your feedback in all its forms and working tirelessly to create solutions because we know that encountering delays—especially when it...
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Catherine Powell is back with a new Host Update, sharing how Airbnb is working to make our extenuating circumstances policy more transparent and fair for hosts. The changes—effective for reservations of stays and Airbnb Experiences with a check-in or s...
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You asked: How can Airbnb help protect me from guest cancellations?
Guest cancellations can be frustrating. But life happens, and sometimes guests have unavoidable reasons for needing to change their travel plans. As a host, this often means that you...
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Many of you have asked for more guidance around cleaning your spaces during COVID-19 and beyond, so we wanted to let you know that our enhanced cleaning protocol is now ready and available for hosts in the U.S. (with other countries and regions to fo...
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We’re excited to share what we’ve been working on over the past few months, from expanding our efforts to tackle inconsistent reviews (we heard your feedback!) to offering new promotional tools that can help your listing stand out. Read on to learn mor...
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We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update.
The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ...
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Many of you have asked us how Airbnb can protect hosts from one-off bad reviews. When this question came up at the most recent Host Q&A, we told you we were working on ways to make the review process more fair for hosts. Specifically, we made 2 promis...
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Hi everyone,
Thanks for all of your feedback on the recent changes we announced to the guest profile photo process. Our team has read each and every one of your comments. We understand many of you are feeling frustrated right now, so we want to respond ...
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