Many of you have asked for more guidance around cleaning your spaces during COVID-19 and beyond, so we wanted to let you know that our enhanced cleaning protocol is now ready and available for hosts in the U.S. (with other countries and regions to fo...
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You know how special your space is, but it can be challenging to make yours stand out among the millions of listings on Airbnb. An easy way to tell more people about your listing is to name your space and personalize your listing by creating a custom l...
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If you’re feeling a dose of deja vu whenever you open a message from a guest, you’re not alone. There are some topics hosts are asked about again and again, such as exceptions for pets, wi-fi codes, directions, best places to eat, and more. Well, there...
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Guest standards, new safety features, and irrelevant reviews are just some of the hot topics we covered at Host Q&A in Austin, Texas, in November. Though the questions were asked by local hosts in Austin, they reflect questions we’ve heard from hosts arou...
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We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always...
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We’re excited to share what we’ve been working on over the past few months, from expanding our efforts to tackle inconsistent reviews (we heard your feedback!) to offering new promotional tools that can help your listing stand out. Read on to learn mor...
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You’ve told us that we need to do a better job of keeping you in the loop about the changes we’re making to features, tools, and policies that impact your hosting experience. We agree! Check out our new In Case You Missed It series, a regular update th...
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For many of you, hosting is important, but you’ve also got work, family, and your personal life keeping you plenty busy. So, tracking how quickly you reply to guest inquiries and monitoring the percentage of booking requests you’re accepting versus dec...
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You asked: Can Airbnb protect hosts from one-off bad reviews?
Reviews are so important. They not only impact the success of your business, they’re also really personal. We know you put a lot of thought and care into your hospitality and that it’s fru...
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You asked: How can Airbnb help protect me from guest cancellations?
Guest cancellations can be frustrating. But life happens, and sometimes guests have unavoidable reasons for needing to change their travel plans. As a host, this often means that you...
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