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Airbnb Updates
Keep up to date with company news, announcements, product updates, and other important information related to Airbnb
Featured Articles

How to Host: Making Your Home a Social Media Star

Tom-Feldman0
Tom-Feldman0

Building and Improving the Superhost Program

Airbnb
Administrator Airbnb

How to Host: Upgrade Your Listing Photos

Candida-and-Jeff0
Candida-and-Jeff0

How to Host: Sharing Your Story

Tereasa-And-David0
Tereasa-And-David0

How to Host: Making Your Home a Social Media Star

Tom-Feldman0
Tom-Feldman0

Building and Improving the Superhost Program

Airbnb
Administrator Airbnb

How to Host: Upgrade Your Listing Photos

Candida-and-Jeff0
Candida-and-Jeff0

How to Host: Sharing Your Story

Tereasa-And-David0
Tereasa-And-David0
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Showing topics with label Product Updates. Show all topics
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Airbnb Answers: Easier access to Customer Service

You asked: Can Airbnb make it easier to contact customer service? You’ve raised this important question at each Global Host Q&A, and we hear you loud and clear. Easy access to support when you need it, with quick and straightforward resolutions, is impo... read more
Created 17-05-2018 | Latest reply 17-02-2022 by Bill55
Airbnb
Administrator Airbnb
112
19

Introducing new COVID-19 safety requirements, updated guest standards, and more in the latest Host Update

In the latest Host Update, Catherine Powell discusses quality hosting, updates to guest standards, and new COVID-19 safety requirements for members of the Airbnb community. Last year, in an effort to hold guests accountable for their actions during ... read more
Created 02-10-2020 | Latest reply 22-12-2021 by Huma0
Airbnb
Administrator Airbnb
383
13

Compliments to the host

There’s nothing like getting a “job well done!” when you’ve worked hard. And so many of you do go the extra mile to create magical stays for your guests. Our team that works on reviews knows how much positive feedback matters. So during one team brain... read more
Created 12-10-2018 | Latest reply 11-12-2021 by Michelle-and-Ray0
Compliments to the host
Airbnb
Administrator Airbnb
507
101

Meet the new Reservations List — inspired by you

You’ve told us that the Reservations List is an important tool for managing your listing on Airbnb, so we want to make sure it has the functionality you need. We asked hosts in the Community Center how you use the Reservations List and what improvement... read more
Created 21-08-2018 | Latest reply 07-12-2021 by Shannon417
Meet the new Reservations List — inspired by you
Airbnb
Administrator Airbnb
134
77

Airbnb Answers: Early Host payouts

You asked: Can Airbnb allow hosts to receive an early payout at the time of booking? This is a great question, and one you’ve been asking for a while. We’re developing the best approach for early payout arrangements, starting with a small pilot program ... read more
Created 04-07-2018 | Latest reply 05-12-2021 by Michele-and-Terry0
Airbnb
Administrator Airbnb
60
12

Improvements to guest reviews, house rules, cancellations & more in the latest Host Update

*Post shared October, 20th In the latest Host Update, Catherine Powell shares how Airbnb is addressing your top concerns from the past few months and provides detailed answers to several direct questions from hosts. Thanks to host feedback voiced in ... read more
Created 15-10-2020 | Latest reply 03-12-2021 by Lara220
Airbnb
Administrator Airbnb
279
15

Making reviews more fair for hosts

Many of you have asked us how Airbnb can protect hosts from one-off bad reviews. When this question came up at the most recent Host Q&A, we told you we were working on ways to make the review process more fair for hosts. Specifically, we made 2 promis... read more
Created 07-03-2019 | Latest reply 03-12-2021 by Bart254
Making reviews more fair for hosts
Airbnb
Administrator Airbnb
1272
245

Sports and Airbnb: A Winning Combination

Sporting events have always been a pillar of global travel. Nothing captivates the world like a huge, global sporting event, and for decades they have served as beacons for travelers from around the globe, bringing together people from dozens of different... read more
Created 21-08-2019 | Latest reply 18-11-2021 by Beth4552
Airbnb
Administrator Airbnb
11
4

Airbnb Answers: Protecting you from guest cancellations

You asked: How can Airbnb help protect me from guest cancellations? Guest cancellations can be frustrating. But life happens, and sometimes guests have unavoidable reasons for needing to change their travel plans. As a host, this often means that you... read more
Created 01-10-2019 | Latest reply 17-11-2021 by Onur52
Airbnb Answers: Protecting you from guest cancellations
Airbnb
Administrator Airbnb
25
7

Answers to Hosts’ top questions from our Global Host Tour

Hi everyone, In May, I had the chance to connect with some of you virtually during our Global Host Tour across the US, UK, Canada, France, Italy, Spain, Brazil, Australia, Germany, and Mexico. Thank you to all of our Hosts who attended. It was a won... read more
Created 21-06-2021 | Latest reply 23-10-2021 by Sarah977
Answers to Hosts’ top questions from our Global Host Tour
Catherine-Powell
Administrator Catherine-Powell in Malibu, CA
23
11
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