Airbnb Updates

Keep up to date with company news, announcements, product updates, and other important information related to Airbnb

News about the co-hosting split payout feature

We recently shared that as of August 1, 2018 we’ll no longer offer the co-hosting split payout feature. Many of you use and appreciate this feature, and we understand that this change has implications for the way that you do business as hosts. It’s always... read more

Created 04-07-2018 | Latest reply 09-02-2021 by Karin1624

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Make the most of Airbnb’s pre-booking message feature

What brings you to the area? Who are you coming with? When do you think you’ll arrive? Airbnb hosts have a number of questions swirling through their minds when they receive a booking. And many hosts take the opportunity to get to know their potential gue... read more

Created 20-06-2019 | Latest reply 23-01-2021 by Anne1699

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Host Updates Round-Up

Hi everyone, As we have had a few Host Updates from our Global Head of Hosting @Catherine-Powell, I wanted to do a round-up post, to bring them all together in one place and help you find them should you need to. All of the Host Updates we've had... read more

Created 07-01-2021 | Latest reply 08-01-2021 by J-Renato0

in London, United Kingdom

Introducing a set of hosting tools inspired by your feedback

Over the past few months, we’ve spent a lot of time listening to and learning from our hosts, trying to understand the things you need from us to weather this global crisis. In many of these conversations, the same two themes keep coming up over and ov... read more

Created 20-07-2020 | Latest reply 18-12-2020 by Harry365

Introducing a set of hosting tools inspired by your feedback

Airbnb Answers: Protecting you from guest cancellations

You asked: How can Airbnb help protect me from guest cancellations? Guest cancellations can be frustrating. But life happens, and sometimes guests have unavoidable reasons for needing to change their travel plans. As a host, this often means that you... read more

Created 01-10-2019 | Latest reply 22-10-2020 by Julia1259

Airbnb Answers: Protecting you from guest cancellations

In Case You Missed It: Review update, Host Guarantee & more

We’re excited to share what we’ve been working on over the past few months, from expanding our efforts to tackle inconsistent reviews (we heard your feedback!) to offering new promotional tools that can help your listing stand out. Read on to learn mor... read more

Created 10-01-2020 | Latest reply 18-10-2020 by Colleen253

In Case You Missed It: Review update, Host Guarantee & more

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Clarity about the recent Superhost criteria change

We’ve noticed a lot of discussion lately about the updated Superhost criteria, so we wanted to explain why we made this update. The Superhost program recognizes the best and most iconic hosts on Airbnb. Since it began, in order to be a Superhost you ... read more

Created 26-04-2018 | Latest reply 12-10-2020 by Winny1

Clarity about the recent Superhost criteria change

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Guest profile photos: Airbnb response to community feedback

Hi everyone, Thanks for all of your feedback on the recent changes we announced to the guest profile photo process. Our team has read each and every one of your comments. We understand many of you are feeling frustrated right now, so we want to respond ... read more

Created 06-02-2019 | Latest reply 11-10-2020 by Peggy22

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Northern California fires: Here’s how you can help & get help if you need it

Several fires across Northern California are impacting the area. Many residents are evacuating to safer areas and could be displaced for some time. There’s an immediate need for more hosts to provide temporary housing. Airbnb is working to connect ho... read more

Created 25-08-2020 | Latest reply 23-09-2020 by Katrina143

Northern California fires: Here’s how you can help & get help if you need it

Tips for better check-ins: Make the most of Airbnb’s check-in guide tool

Check-in can be a confusing process for guests, and if things don’t go smoothly, it can cause extra work and worry for hosts, too. There’s a tool on the Airbnb mobile app that can help: check-in guide. “I use [the check-in guide] to put all my check-in ... read more

Created 28-01-2019 | Latest reply 13-09-2020 by Rita600

Tips for better check-ins: Make the most of Airbnb’s check-in guide tool

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How to Host: Making Your Home a Social Media Star

Building and Improving the Superhost Program

How to Host: Upgrade Your Listing Photos

How to Host: Sharing Your Story