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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I had a bad airbnb group of customer. I left a review and asked for compensation to fix their damages. 2 months after I was told there was a complaint but they will not let me know what the problem is so I can fix it. I'm suspended and no one will tell ... Latest reply by Martin5374

Hi ,how can i find more clients for my apartament? Latest reply by Sophia

Good evening and happy new year to all. I would like to send a refund to a guest who had to undergo some unforeseen trouble in my apartment. Can you tell me what the best way is to send a refund based on your experience (resolution center or send money)? ... Latest reply by Katerina434

Hello host community. In the last 2 years the quality guests ( rules respects, damages etc…. ) has gone down in my experience. At least one out two did not respect the house rules and damaged the property. As I think that all of us HOST TO EARN something ... Latest reply by Leah407

Hello,I have been hosting a room for about 10 months and have great ratings. However I recently had a group of 4 book my 2 queen bed room, however I believe one slept on the couch (which is in the shared space and according to other posts Airbnb does not ... Latest reply by Mike-And-Jane0

Lately I have had some humdingers so yes, I am overly tired and blah blah blah BUT, what is the point of even having a pet fee when guests don't mention any pets, or pay the fee? (2 out of 4 have urinated in the house hence the "pet fee")You find out eit... Latest reply by Joan2709

Hello! A disaster! I am hosting a family of 6 in my own house ( I keep the master to myself but they have full access to the rest of the house).They texted me a morning stating they had woken up to a flooded bathroom : the toilet on the first floor had o... Latest reply by Basha0

I had a guest in January smoke in my home when we don’t allow smoking or vaping in the home they left cigar boxes and everything, totally trashed the place. Filed a claim that day with Airbnb and they acted like they were going to fix this problem asap. I... Latest reply by Alexa4953

Airbnb sided with the guest claiming the Wifi is slow. it isn't, after they left I could see that the 20 mb/s advertised by my ISP was working, and this is considered a good speed in the country I'm in) Airbnb refunded (arbitrarly with my money) the guest... Latest reply by Mike-And-Jane0

I currently have two guests at my place. I know they have had uninvited guests as I can see it on my ring video. I don’t want to do anything while they are still at my place but I would like to try and collect fees for those people who were not allowed in... Latest reply by Fred13