Elizabeth540
Level 1
Lakeland, FL

Can't Redeem e gift cards!

I am trying to add 2 e gift cards recently gifted me and I am constantly met with " Something went wrong, please try again later" 

 

I am putting in the codes correctly.  I have cleared my cookies, history,cache I have tried from my computer on chrome and internet explorer browsers and have tried using the app and safari on my iphone nothing has worked at all!

 

Any idea on what I could be doing wrong? 

Marzena4
Level 10
Kraków, Poland

Possibly you've been doing everything correctly, @Elizabeth540, but it's the site that is to blame. Contact Airbnb Customer Service. You'll find links in the forum here - use search.

// "The only person you can trust is yourself"
Linda108
Level 10
La Quinta, CA

Don't know what is going on with your coupon/gift card, @Elizabeth540   Try contacting Air BNB.  Here is a guide

https://community.withairbnb.com/t5/Help/Contact-Airbnb-A-Community-Help-Guide/m-p/16165#M728