Hi Hosts,
Now all you need to do is click 4 times to get in touch with Airbnb as shown below:
Step 0: Update your Airbnb App.
Step 1: Go to your profile and click on Get help.
Step 2: Select the reservation you want help with and click on Go to reservation help.
Step 3: Click on Contact Us
Step 4: Choose your preferred way to reach out to the Airbnb team.
Hurray!
Note that this option is only available during the most critical times of hosting—48 hours before a reservation, during a reservation, and 48 hours after guests check out.
For more details read the blog post: http://blog.atairbnb.com/customer-service
Thank you!
Happy hosting! 🙂
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