Hi everyone, so we too just installed the Yale Locks and did the integration with AirBnB.
I dont know who wrote this email but its absolutely terrible for our guests and causes so much confusion.
Here is a sample of what gets sent to the guest as soon as they book your property (Look where the access code is buried!!!)
Quote:
"
Airbnb has partnered with Yale Access / August Home and your Host to make access to your rental easier. Your Airbnb rental is equipped with a smart lock that gives you property access in two ways: first by simply entering an access code on a keypad or secondly if you prefer, by using our mobile application.
Your access code is 81646. Your access will be active for the duration of your stay: Fri, May 21, 2023 2:00 PM to Sat, May 22, 2023 10:00 AM.
We recommend guests download the August Home app. Instructions on downloading the app are available here - link://support.august.com/how-to-download-the-august-app-rJrU8C3b8.
Virtual keys offer better security and easier access. However, if you are not interested in virtual keys or you do not have a compatible smartphone, please contact your Airbnb Host to make alternative arrangements to access the property.
For further instructions on using your code, click here -link://support.august.com/airbnb-integration-faq-B1YAULkC_z.
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