Hey Steph,
Thank you for initiating this...
I'll share a few tips already up at the Resource Centre,
https://www.airbnb.com/resources/hosting-homes/a/cleaning-tips-from-seasoned-hosts-28
Cleaning tips from seasoned Hosts
A spotless space helps keep guests happy and earn great reviews.
By Airbnb on Mar 9, 2023·3 min read
Updated Mar 9, 2023
A clean place can lead to glowing reviews. But a lack of cleanliness is one of the top reasons for a negative review, according to Airbnb data. Try these tips from established Hosts to keep your place sparkling clean.
Creating a cleaning strategy
Whether you do your own cleaning or hire cleaners, it’s vital that your space is thoroughly cleaned between every guest, every time.
“It’s important to have consistency and checklists for the cleaners,” says Juliette, a Host Advisory Board member in Nairobi, Kenya. “It helps them, because it becomes a routine. Proper housekeeping really works.”
If you hire a cleaner, run through the cleaning process yourself, so you know exactly what needs to be done and what to include in the checklists. Make sure you schedule enough time between bookings for a thorough job, and find a second cleaner or create a backup plan in case your cleaner can’t make it one day.
Cleaning for guests requires much more attention to detail than you might use when cleaning for yourself. Consider investing in periodic deep cleans to make routine tasks between bookings less intensive and more efficient.
Starting with the basics
Juliette emphasizes the importance of targeting certain areas while cleaning.
Begin with high-traffic areas. “The kitchen and bathrooms are really important, because they’re the most utilized spaces,” says Juliette. Once the bathrooms are spotless, it’s on to the kitchen, where her cleaners wash all the dishes. “We do a really thorough cleaning,” she says.
Next up: the bedrooms. Juliette’s cleaners open drawers, look under beds, and make sure nothing is missed. “Then we strip the beds, air the house, completely open up the windows, soak the bedding,” she says.
Finally, address the beds. Juliette’s routine? “The mattresses have protectors, the pillows have protectors, and you change the whole set,” she says.
Jue, (Juliette)
Nairobi, Kenya, 9th March, 2023
JMM