1. Be respectful and encouraging of each other, even if your opinions differ.
2. You must read and adhere to Airbnb’s Nondiscrimination Policy. This policy is foundational to Airbnb and it helps us ensure our community remains respectful and inclusive – if you have further questions, please read this article in our Help Center.
Advertising or other commercial content, company logos, links, or company names
Spam, unwanted contact, or content that is shared repeatedly
Content that endorses or promotes illegal or harmful activity, or that is profane, vulgar, obscene, threatening, violent or harassing
Content that is discriminatory.
Attempts to impersonate another person, account, or entity, including a representative of Airbnb
Content that is illegal or that violates another person’s or entity’s rights, including intellectual property rights and privacy rights
Content that refers to the details of an Airbnb investigation
Content that is sufficient to identify a listing’s location or other content that may pose a personal safety risk to an Airbnb community member
Content that relates to an individual's personal information e.g. personal information such as email addresses, phone numbers, credit card details etc.
Content that is off-topic, doesn’t ask a question, or doesn’t offer knowledge in response to a question as part of a larger discussion
Trolling or repeatedly targeting community members
4. Write simply and clearly, and post full answers so other members can engage easily with you (click here for tips on getting started)
5. Your content may be removed from the Community Center if it is deemed to be in violation of these Guidelines. It could also result in temporary or permanent suspension from both the Community Center and the Airbnb platform.
Airbnb Online Community Managers help ensure the Community Center is a welcoming place for all members. If you see something that goes against these guidelines, please report it using the Report Inappropriate Contentunder the three-dot icon placed at the top of every post or comment.
Urgent assistance Please note the Community Center is not a dedicated Airbnb help channel so if you are traveling, have a time-sensitive request, or need help with a personal issue, please contact Customer Service
Airbnb built this space for Hosts to inspire one another and engage in constructive dialogue. We welcome all your ideas, feedback, suggestions and participation. These guidelines will help ensure that all interactions remain safe, inclusive, constructive and respectful.
Thank you for your collaboration and support towards keeping the Community Center a welcoming place.