@Kimberly718 @Quincy Hi Kimberly, I totally agree with you.
I have one property in Miami it is very centrally located.
The listing is in a quiet residential neighborhood surrounding restaurants, museums, beaches, nightlife, just a perfect area. We get outstanding reviews, 15-20 bookings a month, and plenty of views. Now we have 0-10 views, no bookings, no hope for the future, no inquiries.
Aside from the fact that they removed my nice personalized title that I worked so hard to present the listing in an attractive way. They have given me a title with a location that has nothing to do with me or the area I am in. I decided to write to you because I agree with you and all the other hosts that have expressed our concerns yet nothing is being done. I do not see that Mr. Chesky nor the Airbnb care and I fear they will lose all these amazing Super Hosts. He made unrealistic changes not taking into account the real hosts that make this platform work so well. The categories they have created exclude so many great listings and potential experiences for guests. Where is the category for the amazing hospitality my guests can expect to receive? The average guest wants to come and visit my place because it is in the heart of Miami, it is quiet, clean, they can easily come in and out, enjoy nice restaurants, beaches, and not pay an outrageous amount of money to visit all the sights they would like to see. These categories seem to only include mansions, luxurious pools, high end cabins with mountain views, and so many more boxes that do not allow the majority of hosts a chance. We bring in a lot of revenue to Airbnb with only one listing. The prices are astronomical for these new categories and the majority of people are not looking for this extreme luxury because for that you might as well stay at a five star hotel. Not to mention the inaccuracy of these changes. What happened to Airbnb starting with just a mattress in an apartment? Like most businesses, once the money is flowing the big fish start to eat the little fish and completely forget we exist. Airbnb was originally inspired by hosts like us trying to free ourselves and find creative ways to use what we have to not only have an income, but to share with guests our beloved city and what we do best, host! These changes make hosts like us feel not good enough. I will continue to hold on and wait for bookings however if nothing changed I guess Airbnb will become a thing of the past and I will no longer recommend it the way I once did. Please read the feedback from all of us hosts and take into consideration the damage you have done to us. Please do better. Thank you so much for reading. I am willing to do anything on my end to help as much as I can.
Sandi in Miami