Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...
(Last updated 3 May, 2023)
It is important to know that the Community Center is part of the Airbnb platform and Airbnb’s Terms of Service , Privacy Policy and Community Policies, including the Non Discrimination Policy apply to your use of the Communit...
Airbnb fosters connection and belonging by embracing inclusion and respect regardless of a person's background or identity. As members of the Airbnb community, these are values that we all have a responsibility to uphold and protect.
To foster a space ...
The safety of Hosts and guests is our top priority. When a natural disaster, public health crisis, or other large-scale event prevents you from hosting, we have a policy in place to help protect both you and your guests.
This policy was previously...
Latest reply by
Marketting0
As we prepare for the holiday season, we recently announced heightened rules and technologies aimed at helping to stop unauthorized parties over New Year’s Eve in 11 countries.
These restrictions will see a ban on one-night bookings of entire home li...
Latest reply by
Michael6934
Updated - 12.12.2022
Hi everyone,As part of Airbnb’s latest release, we announced that we are expanding identity verification to all booking guests traveling to the top 35 countries and regions on Airbnb*, and that we will plan to expand guest identity...
Latest reply by
Aline761
When you welcome guests to stay in your space, it’s essential that they respect your home, follow your house rules, communicate promptly if issues arise, and avoid creating a mess. So, we’re introducing ground rules for guests – a new set of enforc...
Latest reply by
Linda-and-Peter0
SybeFormer Community ManagerTerneuzen, Netherlands
As Hosts, you’ve given us a lot of feedback in the past year. Based on your feedback, we’re making significant changes to the hosting experience, including the AirCover for Hosts program.
These updates include:
Even more AirCover: AirCover for Hosts ...
Latest reply by
Emilie
Hosts gave us a lot of feedback in the past year, whether you discussed topics here in the Community Center, commented through our submission form, or participated in one of over 50 listening sessions worldwide. We listened, and then we went to work....
Hi everyone,
In May, I had the chance to connect with some of you virtually during our Global Host Tour across the US, UK, Canada, France, Italy, Spain, Brazil, Australia, Germany, and Mexico. Thank you to all of our Hosts who attended. It was a won...
Latest reply by
Christine615
In the latest Host Update, Catherine Powell discusses quality hosting, updates to guest standards, and new COVID-19 safety requirements for members of the Airbnb community.
Last year, in an effort to hold guests accountable for their actions during ...
Latest reply by
Huma0
Last Updated: Jan, 2021
Hello,
The policy update outlined below is now in effect.
You can find out how cancellations will work under our updated extenuating circumstances policy, effective for reservations starting on or after January 20, 2021, ...
Latest reply by
Mike-And-Jane0
We know it has been a challenging time for hosts in our community, and we understand that the coming days may be filled with more questions and even more uncertainty.
Today, Airbnb founders Brian Chesky, Joe Gebbia, and Nate Blecharczyk renewed their co...
Latest reply by
Alessandro749