My upcoming reservations don't show up in the app. There needs to be a button in the app that shows my upcoming reservations (so I can look up the address, and so on).
By sheer persistence and luck I found a way to access upcoming reservations.
I have to go:
TRIPS -> Visit the Help Center -> Contact us -> Reservations
This uniquely user-unfriendly labyrinth is the worst design of a booking app I've ever seen.
When I open the app now it seems to be stuck on reservation I had about a week ago, which it calls a "trip." There are also "stays."
What's the deal, is this app just badly designed or am I the stupid one?
Booking dot com and agoda aren't convoluted like this.
Edit: What I've learned: Several bookings can be lumped together in a "trip". In the android app, the image for the "trip" shows the booking I had last week. If I click on it, my upcoming booking shows up. But an intermediate booking, in the same city (the apartment in which I am typing this) doesn't show up under that "trip" at all! The whole thing is just way too fussy and arbitrary.
