@ emiel1 You shouldn’t need to go to help or any other place to log in into your account
Sorry but what utter nonsense you speak. Help should never be you first port of call to log into an account if it is then there is something utterly wrong …which is the case in point here, which is why there is over 34,000 views!! on this matter DA!! I don’t go to to help and read a bunch of files to sign into my bank or any other account for that matter nor do you . That should not be the expectation here of anyone
You have already sign up and operating , you should just click on the Airbnb app click on owners login, password and property ref and you should be in . We can all do that .
We are all busy people and don’t have time for a run around, creating stress, Quick Easy Simple is how it should be ….so why isn’t it??? Not writing emails sending messages phone calls hanging 15 minutes on whilst the “ambassador “ is handling another call then tells you her shift is finishing someone’s else will contact you, a few days later a message asking if someone has called you . You say ‘no ‘ a few more days passes you're still waiting then a week goes by and another message appears this morning September 13 2021 a different ambassador another hour goes by you agree it’s ok to call you in 30 minutes or there about, but still nothing is done as her shift is about to end and btw she tells you she can’t see your contact detail which btw is in the thread of messages. But you know what she she has things to do and she is off leaving you 8 days later exactly where you started . This is Airbnb, a multi million dollar listed international company with resources at its finger tips behaving like a startup my 5 year old just designed
Come on Airbnb this is diabolical unprofessional behavior and it’s no way to treat the people who makes you millions. If we as host only did 1 of these things you would unhesitatingly respond . Over 34,000 views on the matter of logging in and and in my case for the record September 13 2021 8 days later still waiting on Airbnb robot and it’s “ambassadors to helps me log into my account . What incompetence !! . I would have told them where to go a while back, but they have Covid 19 to thank as I have lost my primary income as a results so my home need to become my primary income earner .
Emiel I just caught myself, 😱😱 and I should apologize to you for my response it should not be directed to you, it should be directed to Airbnb they are the one’s answerable to us hosts and causing this problem which they have failed to effectively rectify do forgive me