Complaint of No Technical Support and as a result inept Support Service

[Mark5416]

Here below is the ongoing conversations I have had over and over again for over 5 months with no resolution concerning problem with calendar link for syncing calendars with VRBO. The Airbnb link is faulty. This is the conversation I have had a dozen times with no resolution after multitudes of screenshots sent over and over again:

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This is what has been happening since November. It is the same story.

This has been the most productive communication I have had with a support person since November. Yet, still the disconnect between hosts and a technical support person is nonexistent! This is very bad policy!!!!

 **[Private conversation removed in line with the Community Center Guidelines]

[Rebecca]

Hi there @Mark5416 👋

I'm so sorry to hear of your recent experience with syncing your calendars. Have you managed to speak to Airbnb Support and get this resolved. It would be great to have an update. 😊

[Mark5416]

Rebecca,

I have been left out in the cold all over again. Support says it has been escalated to the tech department. I get a few emails saying “they are working on it”, then silence.