Hi, I am very new to Airbnb. I had an incident where a balcony door, (with no screen door) was left open on a very hot day. I noticed the door around 1 pm. It had been open possibly all night the night before. Also, all the outside flood lights were on too. I live on the same property and have to pass the house on my way out. Anyway, I contacted the guests and asked if they were there, they said no and would not be back until late that evening. Ugh, my A/C units were running continually. Plus we are on a farm, where I have worked hard to rid this house of flies and insects. What would do in a situation like this?
2nd Question: On the house rules/manual, is there a check box that the guest check and agree to that they have read the house rules and will abide by them before they are allowed to book?
Lastly, How far do you go with the rules and listing basic things, like close the door, cut off all lights etc.?
Thank you for your input, I really appreciate it!