This info doesn’t show up under transactions or payment history. There is one link on the booking page that says “Transactions history,” but the page it goes to doesn’t show any of the guest payment transactions. It only shows a list of my past and future payouts - nothing about the payments by the guests. Also on the Menu dropdown tab at the top of the page, none of the options (including Reservations, Earnings, Insights or Activity) lead to the information.
Thus for all of my bookings I don’t know: 1) when is the guest’s final payment due. or 2) has the guest paid it? 3) if it’s overdue, how many days overdue is it?
Other rental websites make all of this information readily available on the booking screen. Not even one click is needed. Super easy and it keeps us owners informed. But it appears that Airbnb won’t let us owners see this key information.
Airbnb notifying us through email if a renter didn’t pay isn’t reliable because emails get routed to spam folders. Notifying us via their own website isn’t good because many owners log in there once or twice a week if they don’t have a new inquiry to handle. So a lax approach of “we’ll notify you” is weak. They should let owners know when payments are due so owners can add that to their calendars and view a page just after the due date to see if payment was made. But they don’t tell us the due date, and there is no page where we can go to see if payments are made - so we can start figuring out what to do.