@Helen3 actually, I do have a listing on AirBnB and what I’m saying makes total sense.
I’m the “Primary Host” of a property I own, but because my wife (of the time) created the listing, she is the by default the “Listing Admin”. Now we are no longer together and I have to go through the awkward situation of trying to get the money directly from her that I am due for MY property, because we cannot change the “Listing Admin”!
If I have been the “Primary Host” (or even “co-host”) all the while, and it is the same property, how is that unfair to guests, and how does that undermine accountability? All AirBnB has told me to do is to get my ex to delete the listing (and lose all future bookings and the positive reviews we have garnered, including Superhost status) and re-create the listing under my account!!
This is completely unacceptable and truly poor customer service.