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Portonovi

Answered!
‎12-07-2023 02:51 PM
Darko75
Level 1
Kumbor, Montenegro
‎12-07-2023 02:51 PM

Portonovi

One guest booked and canceled the reservation and left an amount of 107 euros. it's the first and last guest so far. Today, other guests are coming, but as far as I can see in the transactions, I have some debts from guests who were not even in our apartment.

 

Can you explain to me what it is about?

‎12-07-2023 02:51 PM
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1 Best Answer
‎18-07-2023 08:35 PM
Paula
Community Manager
Community Manager
Port Moody, Canada
‎18-07-2023 08:35 PM

Hi @Darko75 Welcome to our Community 😊

 

In this case, it could be a good idea to reach out to the Airbnb Support Team to better understand where this money is coming from. I'm providing the link here where you can contact them.

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Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

View Best Answer in original post

‎18-07-2023 08:35 PM
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1 Reply 1
‎18-07-2023 08:35 PM
Paula
Community Manager
Community Manager
Port Moody, Canada
‎18-07-2023 08:35 PM

Hi @Darko75 Welcome to our Community 😊

 

In this case, it could be a good idea to reach out to the Airbnb Support Team to better understand where this money is coming from. I'm providing the link here where you can contact them.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad

‎18-07-2023 08:35 PM
0 Likes

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