Hi Paula,
Thank you for responding to my recent guest declination.
My reason was due to concerns regarding the purpose of his reservation and his previous negative reviews from hosts.
To start, I received a request from the guest stating how he loved the look of our Airbnb, etc. And although he had some good reviews, the bad ones raised a red flag.
"Oscar's reservation was for 1 guest but he showed up with a 2nd guest. The other guest stayed in the car during check-in and while I showed Oscar the apartment and parking. It felt uncomfortable because Oscar made no mention whether the person in the car would also be a guest. It was only after 15 minutes when I asked Oscar if there would be 2 guests, did he say that he would pay the 2nd guest fee. The next day I sent a message to Oscar asking “how's everything going with the apartment”. He responded that “everything is going well”. I then let Oscar know that AirBnB would be sending an invoice for the 2nd guest fee. Oscar promptly responded with a list of everything that was wrong with the rental. He then waited 5 days to pay the fee. AirBnB can verify these quotes. Oscar should have been up front rather than playing games. If Oscar wants to avoid paying any fee that is clearly included in a listing then he should stay somewhere else."
The other negative review:
"Left the unit a mess. We had some issues with a roof leak during a major storm that was handled as quickly as possible by our HOA, but there was no need to leave the unit in such disarray."
This leads me to believe that Oscar has spiteful tendencies. Additionally, the incident about additional last-minute guests as well as how the host felt uncomfortable around them made me apprehensive about letting him stay.
Upon declining his request, I receive another request from a 'Lindsay' within about 30 minutes. This guest wanted the exact same dates, was brand new to Airbnb, and was from the same location as 'Oscar.' (Mahwah, New Jersey).
I didn't trust who these guests said they were, and I didn't trust their purpose for their reservations.
I'm not jumping to conclusions, I am just aware of when something doesn't read right.
We are very concerned about the potential for drug dealing to occur in these situations, and we don't want this in our neighborhood. Period.
Please advise when you are able.
Thanks so much.
Regards,
Leigh