Hello @Hollie6, It is great to see you back in the Community Center 😊
Starting May 1, Airbnb is introducing a listing highlight for the top 10% of eligible listings to indicate these are some of the best homes on Airbnb, according to guests.
Several factors are taken into consideration, including overall rating, subcategory ratings, Host cancellations, and quality-related customer service issues. Airbnb uses these factors to daily evaluate all eligible listings and determine the top 1%, 5%, or 10%.
The highlight is updated regularly using various factors, including:
- Overall star ratings and feedback in guest reviews
- Subcategory ratings for check-in, cleanliness, accuracy, Host communication, location, and value
- Host cancellation rates
- Quality-related issues reported to Airbnb Community Support
Here is an article with more information: New highlight helps top homes stand out
I'm also sharing the official webpage of the 2024 Summer release for you to explore. Let us know which update is your favourite.