Amazing to read the same basic nonsense after several years, with big data and stuff.
Huge amount of customers loose time on clearly unprofessional soft and company which seem to be getting too comfortable in (btw temporary) position of market leader.
Am also the lucky one to keep useless helpdest busy verifying all up till my blood type, till they can send me back to photo-making bull**bleep**, seems like they only know few phrases written on a paper.
it is very disrespectful to customers, especially after several years of same problem continuing.
will seek and move to any reasonable competition, asap.
it is a pity as the management clearly sucks and the idea is fantastic.