Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Rebecca

Hi there, I’ve been a host for 12+ years in Boston (old city). I have a professional cleaning team between each turn over. But it seems like clockwork, my Airbnbs are removed for bad reviews. Even if I only have 5 bad reviews (for various reasons not alwa...

Hello!My husband and I are new to Air BnB. We only have one booking after 2 months.*Looking for some ideas to make my listing better. We are really excited about this journey and truly hoping for the best. Concerns:1) People with thrash our special place.... Latest reply by Janeth52

Hi All, I have a listing that requires building management approval. I have sent this information 4 times to ****. I have not received a response after the stated deadline. I called airbnb customer support and they stated that I should reach out to buil... Latest reply by Arthur697

Hi fellow hosts. I have a problem with arranging my photos in the Photo tours. I have recently redone some of my photos for each room and have uploaded them into each room ( e.g. living room, kitchen, etc). That is fine, but I want to rearrange the orde... Latest reply by Bob1363

Hi there:Would like your great to see whether we violated Airbnb Off-Platform policy. How could we get our listings re-activated. Thank you very much.Customer A asked how to use our address for mailing on April 22, 2025 at 7:29PM. We replied to customer A...

Help! Someone booked our Airbnb, she said she was leaving her current Airbnb situation due to it being “dangerous” this should’ve been my first red flag. Giving her the benefit of the doubt, we let her book same day and offered to allow early check in. Mi... Latest reply by Mounia-and-Marc0

Now that I have added photos to certain rooms and spaces, they come up in a strange block order when guests click on them. It used to be one stream, now it's categorized which in theory would be great, but it's forcing rooms like the 2nd living room to po... Latest reply by Margetic-Family0

Hi newbie here ,I have had two lots of guests so far and two 5 star reviews, but they are not showing up yet as I understand you need a minimum of 3 parties of guests to get the star rating listed .However next to my listing under the star rating it only... Latest reply by Marek148

What are best practices in finding a property manager? Latest reply by Dawn1155

After spending hours arranging photos and making a vibe for the way the photos come across, my property is sorted into what looks like a crappy brochure for a mediocre resort. WHY?? WHY ON EARTH DID YOU DO THIS? Just because you've incorporated "AI" (Oh! ... Latest reply by Naomi208