Ask about your listing

Hi everyone, Welcome to the "Ask about your listing" board – I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey c... Latest reply by Bob1514

As a host, I want to allow 2 installment payments. Where/how do I go to set that up? Thank you!! Latest reply by Emiel1

I had a bad airbnb customer. I left a review and asked for extra cleaning money. I was told there was a complaint but they will not let me know what the problem is so I can fix it. I'm suspended and no one will tell me what the saftey issue is. I can't... Latest reply by Bhumika

I have just spoken with airbnb after failing to receive payment within 3-5 working days. They have confirmed that 10 days this is normal for guests staying over 30 days. Is this the experience of other hosts? It seems ridiculous to hold on to payment or t... Latest reply by Elias211

I had a request/inquiry for a 90 day stay (approx 23,000. 00) they have no reviews and are from another country. I’m of corse YES!$$$ but I have not accepted something is telling me it’s a SCAMMER. Has anyone else had this experience? Latest reply by Fred13

Is there an option to see at which hours during the day the listing gets more views? It would be quite useful to know that kind of statistics. Latest reply by Sudsrung0

When is the address sent to guests? I thought guests received it upon booking however I have a guest reaching out to me saying they haven't received it. Latest reply by Emiel1

Hello, My wife and I are currently in the market to purchase an investment property in the Grace Bay, Turks and Caicos. Our intention is to rent the property short term to vacationers. We live in the U.S., so we hope to find an on-the-ground co-host w... Latest reply by Bhumika

With the new update the trip length function doesn’t seam too intuitive to access via app calendar. I had to go to a separate listing to get to “Booking Settings” then “Trip Length” setting. it used to be accessible right from the calendar. And even chan... Latest reply by Bhumika

I have my first guest but the price is pretty weird, with Malaysia RM 490, the first 3 clients get 20% and 15 % VAT. but the price list out as RM 441 + 15 % VAT. RM490 after 20% should be RM 398 right? even if I add on 3 % from Airbnb hosting still doesn'... Latest reply by Mike-And-Jane0

I have noticed that the GST that is now being collected as of July 1, 2022 in Canada is not being calculated in the "Occupancy Taxes" column of the download CSV file. It is only showing the MRDT/PST that is collected by AirBnb. I would like to be able t... Latest reply by Heather14