I have the same issue with Abnb and it’s not a scam.
I am a Superhost and manage 7 properties remotely in rural Scotland and have done for over 2 years and have over 300 guest nights with 5 star reviews.
I have been given until 21st June to verify the listings by taking 3 x 20
second videos inside/outside/and at the door at each of them and Irrespective if there are guests in or not, I have to do this.
It is a near 600 mile round trip for me and will cost £100 in fuel.
I can’t imagine the guests are going to be happy with me asking to video the inside of the lodge.
Abnb have blocked all booking dates until I have completed the verification process.
The ‘ambassadors’ have been worse than useless with their customer service, I mean weapons grade awful service and zero understanding of the issues involved in doing this.
I would have thought the bookings and subsequent reviews and algorithms associated with such along with Superhost status would be enough but no, not according to Airbnb.
This has to be one of the most ill thought out corporate idea ever.
From a host point of view, I will 100% be looking at other platforms to list my properties and from a travellers point of view I won’t be using Abnb for any future holidays I will be planning.
I can’t tell you how poor the customer service has been with this.