unable to connec to Airbnb Cleaning Supplies now on shopify

[Alex1485]

Has anyone purchased Lysol cleaning supplies through the Airbnb cleaning supply link after 5/01/22?   

There is a new shopify DNS error message. 

Only one step left!
To finish setting up your new web address, go to your domain settings, click "Connect existing domain", and enter: airbnb dot pharmapacks dot com

ABNB customer service is not trained to resolve website supply chain issues.

Thanks!

[Emilie]

Hey @Alex1485, 

I'd love to try and find out more for you - could you let me know where exactly that link is from please? That'll help me delve deeper into the matter. Unless you've found a solution since, in which case I've love to know please!

Thanks 🙂

Emilie

[Joy113]

The link is on under Cleaning on Airbnb: https://www.airbnb.com/progress/cleaning/supplies-and-services

The Lysol link to pharmapacks no longer works.

[Joy113]

I have not been able to access the pharmapacks airbnb site either. However, I have no problem with the Simply Supplies site and you can get a discount with code AIRBNB2020. https://www.simplysupplies.com/airbnb

[Jon4009]

It seems like there may be an issue with the domain settings for the website where you purchased the cleaning supplies. The message suggests that you need to connect an existing domain, airbnb.pharmapacks.com, in order to finish setting up your web address.

If you continue to experience issues, you may want to contact the customer support team for the website where you made the purchase, or for Shopify if the issue is related to their platform. They may be able to provide more specific assistance or guidance for resolving the issue.