I had a credit on the books for a trip that we were forced to cancel due to COVID (when COVID first started).
Here was are in late 2022 and I just finally convinced my wife to travel, so we booked a new trip. The credit on the books was never applied. We booked anyhow, but I want my credit. At this point, I want the money refunded, not another credit. I don't even see a place to go to deal with accounting headaches like this. Please advise.