Get my account back without having the old phone number

Get my account back without having the old phone number

Hi the community,

 

I have used a phone number from UK to create an Airbnb account and have a great experience with Airbnb. However, since I have moved to the US for a long time, I lost the old phone number. In this case, I cannot login my account anymore as I cannot receive the 4 digits code. May I ask how I can get my account created by the UK phone number back?

1 Reply 1
Emiel1
Level 10
Leeuwarden, The Netherlands

@Yong176 

As your account seems only be used as a guest with 3 reviews, most easy is probably to create a new account, as probably more personal details have changed (?)

Otherwise you need to contact Airbnb for help, as you can only change the phone number when logged in, which is not possibe because etc...

 

Best regards,

Emiel....