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My passport ID does not get approved.

‎17-01-2021 08:33 PM
Konrad46
Level 1
Regensburg, Germany
‎17-01-2021 08:33 PM

My passport ID does not get approved.

Hello,

 

Since two days I am waiting for support to get my account approved. They keep telling me that my passport ID does not match the uploaded image but it's me. There is no other way.

What should I do now? I keep messaging them and they only told me that it's forwarded to an Ambassador and I would hear back soon. And then they close the case.

 

Best regards,

Konrad

‎17-01-2021 08:33 PM
1 Reply 1
‎18-01-2021 06:57 PM
Emiel1
Level 10
Leeuwarden, The Netherlands
‎18-01-2021 06:57 PM

@Konrad46 

Maybe try Twitter (account: AirbnbHelp)

 

‎18-01-2021 06:57 PM
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