@Peter1 Thanks for your post....its critically important for sure. And the 60 yr old female is the primary Airbnb Host - according to the latest I've heard direct from my community manager! So you are exactly right.
Times have changed so much with technology and social media and all that goes into thriving in 2022. If you think about it the baby boomers, of which I belong, we grew up without cell phones, without social media, we talked on phones at home, wrote letters and actually mailed them. So all the changes for many esp. those not living in a city environment or around the younger crowd or no longer in the workforce or not traveling the world and growing - technology is a challenge and/or struggle for many. Many didn't even have cellphones until recently and many are still struggling to use them effectively. Many seniors saw the writing on the wall as they say - and we bought phones and learned, learned and continue to learn at every opportunity.
Since Airbnb's platform is online we might consider that not all Airbnb hosts have full skills in using a cellphone, messaging and dealing with any problems. Example: my elderly aunt talked with wanting to put her place on Airbnb after seeing my success. But after much discussion, I had to discourage her as she has very minimal phone skills and even less computer abilities. She'd need a co host and she's so independent that would never work for her and I'd never even consider such an arrangement with her.
So if there were options for Boomers learning the "how to type classes" - it would have to be on zoom as many are homebodies and will need a little hand holding occasionally.
Verizon held short in house classes and taught folks (all ages) how to use cell phones and for a couple years you could go back, ask questions and get any help in person. The place was packed and when I knew they would help me understand how to use the newest phones, I didn't hesitate and neither did so many others. It was a fabulous program - and could be done online, in person - I've got some ideas on how it could be done anywhere!
I'd say folks, seniors, baby boomers want to be included, want to understand and certainly not be left behind. Thanks for bringing the topic out front.
Best & Blessings,
Clara