Uploading ID is impossible

Uploading ID is impossible

I have tried 2 different types of ID multiple times. With spotlights on them because it says to make sure well lit. Just rejection after rejection. Occasionally different reasons (could not make out the photo, seems to be a copy) I suspect what/whoever is checking them only has a dropdown rejection message to pick from.

 

All my requested for help are met with standard responses like make sure well lit and make sure photo is in the frame. Or indeed have you tried asking another host for advice? Great customer service; ask another customer they may have an answer...

 

Nothing more to do but advertise elsewhere?

1 Reply 1
Brian2036
Level 10
Arkansas, United States

I had trouble with this too.

 

 I think my problem was glare from too much light on a plastic coated surface.

 

 You could also try turning off the camera flash.