Website error

Heidi361
Level 2
Kingston, Canada

Website error

I have contacted Air Bnb Support twice now to point out a website error.

 

They are mixing up the word host and guest when they request reviews.

 

Is there any way to get this changed? I get notifications to rate my guests. It says “rate Dan as a host”. 

It’s not really a big deal but, it’s a quick change for the website designer team.

 

 

2 Replies 2
Michelle53
Level 10
Chicago, IL

@Heidi361  I just got an email notification like that, too, asking me to rate my host - who was actually a guest. 

 

It's a silly, inattentive error, but it makes one wonder what other, bigger things are the result of sloppy work and inattention by the developers, and poor quality control procedures.  I work with website developers - it's the kind of thing that would never pass muster with any of my clients. 

 

@Nick   Could you ping Support on this one, please ?   

Quincy
Community Manager
Community Manager
London, United Kingdom

Hi there @Heidi361 @Michelle53, thanks for sharing this here. I've passed this on to the team immediately!

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