WWYD?
Just looking for some feedback.
Received a reservation June 3 for a prime, November week in Branson.
3 days after the reservation was made received a message wanting to know why I have a strict cancellation policy. Explained why.
In September I received a message asking about the mask situation in Branson. I explained that masks are mandated but that all shows are running. Guest said she didn't like masks... (she's the only one...)
I could feel it in my bones then...
In October I received a message wanting to know if it was warm in Branson and if the leaves were changing. Yes, it's warm and the leaves are changing.
Told my husband, "she's going to cancel..." waiting... waiting...
Received a message today, 3 days before check in, "grandma is sick and not expected to survive the next few days & is there any way the money could be refunded?"
😑
I've never had a cancellation before so I am experiencing ugly Capitalist guilt. I think I'm being played? What do you think?