Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Joy1609

Hello Everyone,I've been hosting for a bit over a month and have had 14 reservations (through Dec. 21) but have had 1800+ views. It turns out to be a 5-6% booking rate. We're marketing and sharing our place on SM all the time. But now I'm wondering if it ... Latest reply by Lauri779

A guest checked in started complaining about everything from cleaning, hot tub, kitchen with a lot and a lot of messages. I tried to help but guest had unrealistic demands. I gave the options to leave with full refund on day 1 but didn’t leave and stayed ... Latest reply by Fred13

 Hello! My classmates and I are enrolled in a doctoral program, and we are in town for a lab and study weekend. No parties, celebrations, fun time, etc. We were charged over $250 in fees for the rental, and almost $200 were in cleaning fees. The night bef... Latest reply by Marg11

Hi everyone, I need your help please! My current guest (has booked for one month) wants to extend his stay for another two weeks, but I already have a booking for a weekend during this time. My guest wants me to cancel that booking, but I'm not sure if th... Latest reply by Rosalie77

Hi there, I would love some help. My views and new bookings have not updated for 7 days. Neither have my promotions views. Has anyone else had this issue? I am hoping it isn't impacting potential bookings. The support I received was very poor through the ... Latest reply by Stephanie1933

Hi- We are new Airbnb owners and have relied on reviews to approve guests. After reading many conversations in this group and reading many reviews, it seems owners are reluctant to give a bad review of a guest. Unfortunately we had a bad rental, one that ... Latest reply by Giovanni927

I have had an ongoing claim with the resolution team now for 3 + months. The adjustor came over 6 weeks ago and airbnb sent my settlement offer. They asked me to sign an agreement which I did and sent it back. Despite over 10 emails and numerous phone cal... Latest reply by Quincy

Hi all. Looking for cleaning services available in the Wrightwood CA area. Anyone has resources to share or had good or bad experiences please share. Best **[Community Center Guidelines] - Please note that it is not allowed to share any contact detail...

Its been quite awhile since I had something like this happen and I cant recall what the AirBNB procedures are in a case like this. I had a guest book for two people for about a week, two ladies showed up and said the place was wonderful after staying a w... Latest reply by Anonymous

Airbnb review system is broken, multiple situations were the sequence of reviews vs damage claims are made is not logicalWe had 24h to claim a damage, but then guest had 14 days for their reviews.Obviously when you ask for damages, you get a bad review.Th... Latest reply by Anonymous