Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Sophia

Our accommodation is in a rural setting. The farmer did some pretty smelly muck spreading on the same day as our guests arrived. It smelt bad in the air because of the wind direction but was not close by. The guests decided not to stay because of the air ... Latest reply by Helen427

I canceled a reservation request but then the exact dates that the guest requested opened up the next day and I was able to grant the original reservation. Any way I can avoid being marked down for that cancellation? Latest reply by Sarah977

Hello, I have a guest that is requesting to stay 8/18 -8/21. He originally requested the reservation through his friends account. I advised him to make his own account so we are both covered. So I declined the original request and then he tried using his ... Latest reply by Brian2036

Hello! My partner and I manage a listing for a room in our home. She is the listing admin while I am the primary host. We're on track to become superhosts during the next assessment, but I'm concerned that since I am not the listing admin that the superho... Latest reply by Rebecca1458

Today (along with no doubt a lot of others) I was invited to take part an Airbnb survey, so, having a few minutes to spare I did it At the end of my survey I was asked for my comments in my own words regarding my Airbnb hosting. I thought I would shar... Latest reply by Ryan2352

As a Host, I only rent minimum of 1 week or 1 month stays. I have selected “Moderate”cancellation policy (upto 5 days) which I am comfortable with. HOWEVER, Airbnb seems to over ride this and applies a default that is much stricter. Guests are refusing to... Latest reply by Emiel1

Our accommodation is in a rural setting. The farmer did some pretty smelly muck spreading on the same day as our guests arrived. It smelt bad in the air because of the wind direction but was not close by. The guests decided not to stay because of the air ... Latest reply by Anonymous

Advice appreciated - on-going situation at t date/time of post.1) Guest due to arrive Monday (of this week). Does not arrive. Sends me message - "trouble with car, will arrive tomorrow" (Tuesday) 2) This situation basically carries on for each day of the ... Latest reply by Michelle53

This morning at 2:04 I received a notification concerning a guest arriving in 8 days!!! Hardly something I needed to know about at 2:04 am. I contacted Airbnb support and got nowhere. I don’t understand why Airbnb can’t use common courtesy with notificati... Latest reply by Michelle53

If the guest claims that the place is not clean enough and asks for full refund then who the issue can be managed? Latest reply by Oxana2