Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Joy1609

I just had a terrible experience with an AirBnb host. I called AirBnb mid way through the stay after the water was cut off, and Airbnb said I had no recourse with them since their "policy" states that refunds are only eligible 24 hours following checking ... Latest reply by Liv

Anybody had this happen? How do i contact airbnb to refute the fine $50? Any help appreciated. It seems a pointless exercise today when we have to isolate for 10 days which is lost revenue of normal work which far outweighs a 2night stay. Grrrrr. Latest reply by Mike-And-Jane0

I have a guest booked for a month who has one rating on airbnb. He is starting to concern me as first he paid with a coupon, then has since requested to change his dates 4 times, each time so it’s just out of the cancellation policy period. I just got a f... Latest reply by Cherry99

What charges, if any, are you asking for? Latest reply by Mike-And-Jane0

Hello Fellow Hosts:I’ve been hosting for Air BNB since 2017 and I can count my problematic guests one one hand but this takes the cake. This guest stayed with me twice. The first time for a few days at the end of June into the beginning of July and the se... Latest reply by Leiloni0

why do i have answer and decline reservations on dates that i already blocked a month ago? **[Comment removed in line with the Airbnb Nondiscrimination Policy] Latest reply by Sarah977

I have tried 2 different types of ID multiple times. With spotlights on them because it says to make sure well lit. Just rejection after rejection. Occasionally different reasons (could not make out the photo, seems to be a copy) I suspect what/whoever is... Latest reply by Brian2036

Several guests are not reading information about my listing, house rules, house manual, checkin/out info… Resulting in lots of damaged property. I message them asking to look at certain info before arriving and leaving and they still message with the exac... Latest reply by Harmony26

i inquired about a rental and in the time i inquired and they responded with an invite (5 mins), the price went up. they blamed smart pricing. i blame them. either way, they lost me as a month renter. really? changing the price right after i inquired? a l... Latest reply by Branka-and-Silvia0

Hello,This issue is starting to be always more frequent that a guest sends the booking request but her/his credit card or documents are expired and the booking goes on hold. The guest has 12 hours to update her/his credit card or documents. This could wor... Latest reply by Sarah977