Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Loni56

We have different seasons. High season, mid season and low season. I need to set my cancellation policy for high season to be strict, mid season to be moderate and low season to be flexible. I find it very strange that I am not able to customise my s... Latest reply by Denice0

Hello, reaching out to see if anyone has ever experienced such a low rate on cancelation. I reached out to customer service and was told I will have the opportunity to reach Superhost since I have some reservations recently. He also told me that he under... Latest reply by Colleen253

I had declined a booking because the person who had only one review of one star, I really thank the host who took time writing about the incident and gave honest review that helped me making the right decision. I am not sure if I had done the right thing ... Latest reply by Mindy115

Hello everyone I'm Monica and I've been hosting for around a year now. I'm starting this conversation for all the hosts in Brighton who will need to close their calendars at some point during the summer because they'll be travelling and none will look aft... Latest reply by Helen3

I have been two hours trying to talk to someone about my problems.The bot keeps telling me that they are giving me a telephone number to ring but then no telephone number appears. Latest reply by Christine615

She checks in in less then 48 hours from now and has paid in full. However when I attempt to request payment for additional services (which she agreed to) this error message prevents it. This is a 61 day stay. Please help. Latest reply by Emiel1

Last night we had a booking made weeks ago for two women planning to attend a local wedding. They traveled about an hour away and it made sense they would need just one overnite stay so they could relax and enjoy the wedding and have a place to rest after... Latest reply by Diane440

Hi everybody, We know each country has different laws when it comes to this issue. In the US, VRBO hosts can set the guests minimum age requirement, but somebody said AirBnB can shut your account down for age discrimination if you mention it. Is this tru... Latest reply by Don-And-Emily0

How can Airbnb allow bad reviews (3 stars or less) about HOUSE RULES? And specifically, SECURITY RELATED RUles??? THIS IS NOT ROCKET SCIENCE: Rules are published before guests reserve, we are trustworthy superhosts, and AIRBNB ALREADY SPENDS MONEY ON T... Latest reply by Ann72

my guests and i are in need of assistance and each time we try to reach Air their bot redirects us and closes my new ticket .even after i sent a plea over facebook to assist me and they said " we will set you as a priority " ive still been waiting.How is... Latest reply by Emiel1