Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by Joy1609

I've been trying to book a place for days now and am unable to and the customer support has been the WORST - nearly 3 days later and still no fix. Regardless of which listing I choose, when I go to click "Reserve" on a listing, I get taken to the next pa... Latest reply by Kelly1422

We are new to Airbnb and so far our experience has been good. However, we have a guest who first changed their reservation dates and then cancelled, each time less than 10 days notice. Our cottage is in a fairly remote area and lead booking time is 24 day... Latest reply by Colleen253

Yesterday I posted a question asking for community advice. When i log on today I cant find it. I would expect that my post would be shown to me simply and clearly accessible in my presonal dashboard, so that i can see if I have any replies. Can anyone adv... Latest reply by Dale711

Hi I’m new to hosting, we joined Airbnb only a month ago and our property has been very popular. We had a guest stay on the weekend who told us that she was in town for an engagement, but it later transpired that she was hosting her 21st birthday party at... Latest reply by Sarah977

The other day while I was waiting in line for a coffee, I came across a social media account promising to elevate my Hosting game. I clicked it and found a series of how-to videos and tips. Following different links, I quickly found myself going down the... Latest reply by Karol22

I’m a 5 Star Super Host who takes great pride in customer service and comfort. No issues except one guy left used condoms under his pillow for me to clean up. Abnb insists on honest reviews so that’s what he got. Don’t even know what the ISSUE OR INCIDENT... Latest reply by Sarah977

How can government ID requirements be set for standard bookings, not just for instant book since that is a majority of who we get?There must be some tab to check or some way that Airbnb can manually set it up for the host so we don't keep having to sift t... Latest reply by Anonymous

Hello,My association is asking me for a copy of the guest's background check. How can I go about obtaining that? I don't want to offend any guests but the association is not giving me an option. Latest reply by Pat271

How to add a fee or deposit before they come and then return if no issue? We are having renters not bring or rent sheets and sleep on bedspread. Can I charge or hold $100 beforehand? Latest reply by Emiel1

In this platform, hosts are rated on the basis of one to five stars. However, in reality it's binary. Four stars is a failure, and five stars is acceptable. A host who gets 100 four star reviews will be delisted. Why is it not a thumbs up, thumbs down sys... Latest reply by Jennie131