Community Cafe

Hello everyone! Welcome to the Community Center! I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca and @Sophia and we are thrilled to have you join us. Let's kicksta... Latest reply by JJ--Judith0

Hi. I'm having issues even with property damages and items stolen by a guest. This is not the first time that I have guest with 0-1 positive review, verified by Airbnb, and ended up with terrible outcome. The guest has additional guests stay over, smoked... Latest reply by Stephen-and-Eugenie0

Hi All, Our guests have left early due to an evacuation warning in our area (not mandatory) fires are burning everywhere in California right now. We have historically reimbursed our guests when there have been fires as we feel it's the right thing to do ... Latest reply by Teresa1470

Bonjour, Je dois aider des clients à récupérer leur compte hôte en direct mais impossible de joindre le service client. Voilà la situation:Il y a quelques temps ils ont confié la gestion de leur appartement à une conciergerie.Celle-ci a créé le compte Air... Latest reply by Quincy

In May I submitted a claim for $300 in additional cleaning services as well as $269 damage done to the kitchen table. I furnished photos, invoices, and a detailed description. It is now 2.5 months later. It took Airbnb 6 weeks to let me know they are sorr... Latest reply by Ellen729

I have a question...I had a guest at August 20, she booked the room for 1 night 1 person, so when she arrive I saw her she came with another 5 people inside the house and I saw that from the camera,I called her and I talt her this reservation is for one g... Latest reply by Konstantinos102

Hi I'm ready to start hosting my entire home on Airbnb but am really struggling to find a cleaner or cleaning company who is flexible with the day of the changeover date. I'm not nearby, don't have time to do the cleaning myself and have no neighbours I c... Latest reply by Anonymous

Who here has had a guest arrive with undisclosed animals and when questioned guest claimed that they were ESA's (Emotional Support Animals)? For an unscrupulous, unethical guest that just wants to travel with their pets, what is to stop them from just ve... Latest reply by Helen427

how to remove 'register your listing in LA' pop up? no longer relevant and annoying Latest reply by Inna22

I have a guest that is seriously considering cancelling due to her work adventure not working out. She has no problem with the Airbnb, it is her job that apparently she is not fond of doing. She has been staying here since Sept 4th and is booked until Oc... Latest reply by Priscilla150

Hello. I started a chat with your customer support team over 3 hours ago. I am still waiting for resolution. It seems crazy that I have been waiting this long PLEASE HELP ME!!! Here is the text of that chat. **[Private conversation removed in li... Latest reply by Barry318