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CC Social Meetup 30 November, 2022 ✨

Hello everyone, I can't believe that it’s almost December! TIME SURE FLIES! Since it has been a little while since our last meetup, I thought that it would be great to schedule one at the end of this month on the 30th of November, so please feel... Latest reply by

Online Community Manager London, United Kingdom

yesterday 3 Replies 4 Likes

Online Community Manager London, United Kingdom

Community Cafe

Old forum design

I am just curious why design on websites and forums keeps changing to less user friendly one? Literally first time users I know are having hard time navigating on both here and website now. Why not just keep what is already working good enough? Latest reply by

Level 4 California, United States

23-11-2022 14 Replies 4 Likes

Level 4 California, United States

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How do you pick your profile picture?

Hey everyone, When a guest books your place, and you want to find more information about them, you’ll often land on their profile page. The same goes for guests wanting more information about the Host. You’ll see the Host’s or guest’s “About” section... Latest reply by

Online Community Manager London, United Kingdom

21-11-2022 18 Replies 4 Likes

Online Community Manager London, United Kingdom

Manage your listing

Critique my listing - Stacy in Bentonville, AR

I would appreciate it if someone would critique my listing. Looking for help in obtaining additional bookings, making my listing “pop,” etc. Suggestions of any type are welcome! https://abnb.me/m9LX34KLpub Latest reply by

Level 2 Little Rock, AR

21-11-2022 8 Replies 3 Likes

Level 2 Little Rock, AR

Manage your listing

Routers and Door Locks "Airbnb Connectivity"

Airbnb could partner with an internet router company and a door lock company to create "Airbnb Connectivity."RouterConfirm Speeds: Having the host run an airbnb router that confirms the internet speed at the host location. There's nothing worse than booki... Latest reply by

Level 1 Minneapolis, MN

21-11-2022 1 Reply 3 Likes

Level 1 Minneapolis, MN

Welcome guests

HORRIFIC CUSTOMER SERVICE

UNCONSCIONABLE customer service. Had a month long stay cancelled only a few weeks before we were set to arrive. Air cover claims are fraudulent. Did NOT help us find a comparable place (sent studio options 2 towns away when we’d rented a 3 bedroom home) a... Latest reply by

Level 2 New York, NY

Thursday 6 Replies 2 Likes

Level 2 New York, NY

Welcome guests

Airbnb cancelled my $9k reservation

I had guests not follow check-in instructions and get frustrated because of it. They asked me to refund their $9,000 reservation because of it, also stating the home wasn’t as “luxurious” as it should be (I have over 1,000 5-star reviews). I declined. App... Latest reply by

Level 1 Orem, UT

Wednesday 7 Replies 2 Likes

Level 1 Orem, UT

Community Cafe

Can any host or anyone at Airbnb explain why airbnb does not provide a function for a per night fee for pets instead of the flat fee approach?

Pretty much every hotel, motel, Inn, B and B and other online platforms all use a PER night charge for pets. How can you pick a flat fee price that is equitable for just one night or someone staying 10 nights? I am very convinced that Airbnb and hosts... Latest reply by

Level 2

Wednesday 6 Replies 2 Likes

Level 2

Improve your space

Bad Review?

I had someone give a bad review because there were “ water stains” inside the keurig coffee machine. They did not write this in the public review but sent it privately. In the public review they just wrote that the place should be cleaner. Now I am worrie... Latest reply by

Level 1

21-11-2022 7 Replies 2 Likes

Level 1

Manage your listing

NEW Security for Hosts? I'm confused.

In the past, I had a pre-booking message that stated you must verify your government ID with Airbnb to book this listing. I understand that now with the NEW, more secure booking system. They may only require a legal name and address for bookings in the US... Latest reply by

Level 10 Jamestown, CA

21-11-2022 9 Replies 2 Likes

Level 10 Jamestown, CA

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CC Social Meetup 30 November, 2022 ✨

Old forum design

How do you pick your profile picture?

Critique my listing - Stacy in Bentonville, AR

Routers and Door Locks "Airbnb Connectivity"

HORRIFIC CUSTOMER SERVICE

Airbnb cancelled my $9k reservation

Can any host or anyone at Airbnb explain why airbnb does not provide a function for a per night fee for pets instead of the flat fee approach?

Bad Review?

NEW Security for Hosts? I'm confused.

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Manage your listing

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More Tools to Help You Meet Your Goals

Resource Center

Local events and groups

Help Center

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