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Hello everyone, Today's topic is something that probably most of us can relate to (the title says it!). A few years ago, I shared a topic asking all of you at the time whether you've had guests forgetting items. I received some lovely responses... read more

Today I needed to contact Airbnb CS. Which is very rare, as i useally can solve issues myself.But due to mistake from a guest the system was disturbed (short: the guest wanted to extend reservation 2 days before it ends, but let the extension sent to him... read more

Currently the review system is subject to abuse by guests. Airbnb has partially addressed the issue by permitting the removal of negative reviews that are a result of a guests’ anger with being held accountable for violating the no-party policy. However... read more

Dear Fellow Hosts, Something despicable happened this afternoon, I received an email from Airbnb that the guest cancelled his reservation and received a full refund, Over One month after his travel date, despite my policy being Strict. He never informed m... read more

We are new to AirBnB and had a nice streak of excellent guests until we rented to a very young man without reviews.He turned our home into a frat party house! He brought in extra guests (we caught him on camera) and huge amounts of alcohol, smoked behind ... read more