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CC Social Meetup 30 November, 2022 ✨

Hello everyone, I can't believe that it’s almost December! TIME SURE FLIES! Since it has been a little while since our last meetup, I thought that it would be great to schedule one at the end of this month on the 30th of November, so please feel... Latest reply by

Online Community Manager London, United Kingdom

Friday 5 Replies 5 Likes

Online Community Manager London, United Kingdom

Community Cafe

Old forum design

I am just curious why design on websites and forums keeps changing to less user friendly one? Literally first time users I know are having hard time navigating on both here and website now. Why not just keep what is already working good enough? Latest reply by

Level 5 California, United States

23-11-2022 14 Replies 4 Likes

Level 5 California, United States

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HORRIFIC CUSTOMER SERVICE

UNCONSCIONABLE customer service. Had a month long stay cancelled only a few weeks before we were set to arrive. Air cover claims are fraudulent. Did NOT help us find a comparable place (sent studio options 2 towns away when we’d rented a 3 bedroom home) a... Latest reply by

Level 2 New York, NY

Thursday 6 Replies 2 Likes

Level 2 New York, NY

Welcome guests

Airbnb cancelled my $9k reservation

I had guests not follow check-in instructions and get frustrated because of it. They asked me to refund their $9,000 reservation because of it, also stating the home wasn’t as “luxurious” as it should be (I have over 1,000 5-star reviews). I declined. App... Latest reply by

Level 1 Orem, UT

23-11-2022 8 Replies 2 Likes

Level 1 Orem, UT

Community Cafe

Can any host or anyone at Airbnb explain why airbnb does not provide a function for a per night fee for pets instead of the flat fee approach?

Pretty much every hotel, motel, Inn, B and B and other online platforms all use a PER night charge for pets. How can you pick a flat fee price that is equitable for just one night or someone staying 10 nights? I am very convinced that Airbnb and hosts... Latest reply by

Level 2

23-11-2022 6 Replies 2 Likes

Level 2

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CC Social Meetup 30 November, 2022 ✨

Old forum design

HORRIFIC CUSTOMER SERVICE

Airbnb cancelled my $9k reservation

Can any host or anyone at Airbnb explain why airbnb does not provide a function for a per night fee for pets instead of the flat fee approach?

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