Hello everyone,
I’ve been through an ordeal this past week, details of which are in another thread that I won’t launch into here, but you can certainly search for it if you’re interested.
i had a guest that left and I discovered lots of illegal drug use, possible manufacturing, in my home. This was NOT just pot, which is legal here in Oregon.
The result of a lotof grief with Airbnb about this over the past week is this:
-I Ran my own background check and I found criminal activity in August of 2015 that was not a traffic offense
-no contact from the Trust and Safety team, despite 3 promises that they would contact me.
-i received $50.oo in damages due to the ‘odor’ left and nothing else
-I consulted with a hazmat team and followed their instructions, it there was no advice or contact from Airbnb concerning guest health and safety or my home’s safety. NONE!!!
- no help from Airbnb in getting the drug criminal removed from using this service— he Is probably staying in someone else’s home right now. They said they ‘flagged’ him which only internal employees can see, not potential hosts. Again, HE HAS A CRIMINAL HISTORY and is known to have injected drugs in his body in a host’s home and he is still out and about on this site.
The local cal news has been contacted about this, even though I hate to do that. All I wanted was a little support from trust and safety and I got absolutely nothing. And now other users of this site are at risk.
Delisting my two properties as soon as it’s possible and I would recommend the same to others.