Ugh, I knew this one would be trouble.
I have a guest who initially booked for 10 days in September. He has just now let me know he needs to change the booking, to span each of the two weekends, and cancel the week in the middle.
Can any of you advise if I have to accept this, and if I do whether this will result in a penalty from Airbnb, please?
I'm sort of disinclined to accept, because he wanted to bring a lot more people, making me suspect he was coming for a stag party, and he spent a lot of time trying to persuade me that it wouldn't be a problem (and I am a little bit out of town, so I think that some other location will be party central, not my house) and because I already declined his request to book once, so he's already dinged my stats once. I accepted this way back as a new host. I have learned a lot more about the sorts of guests I need in the last three months!
I have a moderate cancellation policy.
Maybe I should just cancel him altogether, and hope I can get less demanding guests?
Any advice welcome, thanks,
Mel