Hello, I'm a new host and opted to use instant book only if the guest was highly rated by other hosts. I was recently "instantly booked" by a person who does not have any information in her profile except her picture. I though that it was required for guests to have information about themselves posted. There were no ratings posted at all and it stated that she was a new member.
Is this a situation where someone has bypassed the security settings? Is this a common occurance? I'm worried that people are hacking the site. Please help me. I wanted to pre-approve another guest but this instant book is blocking the dates.