Where's my refund

Leroy3
Level 1
Brampton, Canada

Where's my refund

I submitted a refund from host and airbnb approved it on November 20th/2016 and said I should get my by November 28th/2016. It's not December 2nd and no refund. I can't contact either host or airbnb. Is there an email to contact? PLEASE HELP

2 Replies 2
Cynthia-and-Chris1
Level 10
Vancouver, WA

You can Google for Airbnb's number in your country.  Otherwise, you can try Tweeting them.  No useable email.

Jill179
Level 1
Calgary, Canada

Hey Leroy, 

 

I'm having this issue now, did you eventually get the refund? If yes, how long did it take? If no, were you able to contact? What a frustrating process.